# Alloxa

Alloxa is a public AI assistant platform for customer support, communication workflows, and multi-channel operations. The public website describes the product, pricing, industry solutions, documentation, trust pages, and contact paths. This file summarizes only public information and excludes any private user, admin, partner, billing, or internal platform data.

## Canonical company and product URLs

- Homepage: https://alloxa.ai/home
- Pricing: https://alloxa.ai/pricing
- Industries: https://alloxa.ai/industries
- Blog: https://alloxa.ai/blogs
- Documentation: https://alloxa.ai/documentation
- Security: https://alloxa.ai/security
- Contact: https://alloxa.ai/contact
- Partners: https://alloxa.ai/partners

## What the company does

Alloxa helps businesses scale customer support with AI assistants across website chat, WhatsApp, Messenger, VoIP, email, and multi-channel workflows. The public product messaging emphasizes assistant deployment, support automation, escalations, reporting, integrations, and collaboration between AI and human teams.

## Public product areas

- Dashboard: live visibility into AI support activity, escalations, workload, and operations
- Analytics: usage, performance, quality, and reporting insights
- Reports: summaries, exports, and recurring operational reviews
- Assistants: configuration of prompts, tools, knowledge, and voice settings
- Workflow automation: trigger-based workflow logic, routing, and follow-up actions
- Playground: prompt and tool testing before launch
- Channels: deployment across web chat, messaging, email, and voice
- Agents and cases: handoff, escalation, ownership, and collaboration workflows
- Billing workspace: subscriptions, invoices, and usage visibility for authenticated users

Public product section entry point:

- Platform overview entry: https://alloxa.ai/platform/dashboard

## Pricing summary

The public pricing page presents three plan tracks:

- Personal
- Business
- Enterprise

The page focuses on AI assistants, channel support, analytics, workflow capabilities, and support levels. For the current public pricing and plan details, use:

- https://alloxa.ai/pricing

## Industries and solutions

Public industry pages describe AI support and workflow use cases for:

- E-commerce: https://alloxa.ai/solutions/e-commerce
- Healthcare: https://alloxa.ai/solutions/healthcare
- Retail: https://alloxa.ai/solutions/retail
- Logistics: https://alloxa.ai/solutions/logistics
- Real estate: https://alloxa.ai/solutions/real-estate
- Education: https://alloxa.ai/solutions/education
- Telecommunications: https://alloxa.ai/solutions/telecommunications
- Public sector: https://alloxa.ai/solutions/public-sector
- Finance: https://alloxa.ai/solutions/finance

These pages describe industry-specific customer support, communication, and automation workflows. They are public marketing pages, not customer-specific implementations.

## Documentation summary

The public documentation covers setup, user guides, integrations, and developer materials.

Public documentation entry points:

- Documentation home: https://alloxa.ai/documentation
- Welcome: https://alloxa.ai/documentation/welcome
- Getting started overview: https://alloxa.ai/documentation/getting-started/overview
- Quick start: https://alloxa.ai/documentation/getting-started/quick-start
- Account setup: https://alloxa.ai/documentation/getting-started/account-setup
- User guide example: https://alloxa.ai/documentation/user-guides/creating-assistants
- Integrations overview: https://alloxa.ai/documentation/integrations/overview
- Website integration: https://alloxa.ai/documentation/integrations/website
- WhatsApp integration: https://alloxa.ai/documentation/integrations/whatsapp
- Email integration: https://alloxa.ai/documentation/integrations/email
- VoIP integration: https://alloxa.ai/documentation/integrations/voip
- Telegram integration: https://alloxa.ai/documentation/integrations/telegram
- Developer authentication: https://alloxa.ai/documentation/developer/authentication
- Developer webhooks: https://alloxa.ai/documentation/developer/webhooks
- Developer SDKs: https://alloxa.ai/documentation/developer/sdks
- Developer examples: https://alloxa.ai/documentation/developer/examples

## Security and trust

Public trust and policy pages:

- Security: https://alloxa.ai/security
- Privacy Policy: https://alloxa.ai/privacy-policy
- Terms of Service: https://alloxa.ai/terms-of-service
- Refund Policy: https://alloxa.ai/refund-policy

These pages are the canonical public references for security practices, data handling, service terms, and refund guidance.

## Cancellation and billing policy references

Alloxa exposes refund guidance publicly at:

- https://alloxa.ai/refund-policy

Service terms, subscriptions, access, and legal responsibilities are described publicly at:

- https://alloxa.ai/terms-of-service

If current pricing, billing, or enterprise plan details are needed, use:

- https://alloxa.ai/pricing
- https://alloxa.ai/contact

## Support and contact

- Contact page: https://alloxa.ai/contact
- Partner program: https://alloxa.ai/partners
- Blog: https://alloxa.ai/blogs

## Exclusions

This file summarizes public website content only. It does not cover authenticated workspaces, internal tools, private account data, billing operations, or non-public platform areas.